Frequently Asked Questions
What courses can you deliver online?
We can deliver all our training courses online. This includes online training for
What equipment / facilities do we need for a Trainer-Led Online Course?
You need an internet connection and a separate telephone line or VOIP, so that we can talk to you whilst presenting the training.
For the visual section of the training course, we recommend that you have
For the audio section of the training course, we recommend that you have a telephone headset or hands-free speaker phone.
You do not need to have the software installed on your machine, the software features will be presented via the trainer's machine.
How do I book a Trainer-Led Online course?
First you need to decide who the training is for: just yourself, or a dedicated company course?
Training just for me
To book your Trainer-Led Online course all you need to do is visit our Online Training Calendar. From here you can see a detailed view of all our training courses and delivery locations. If you can’t see what you’re looking for then please contact us and we’ll be more than happy to help.
Dedicated Company Course
To discuss and book your dedicated Trainer-Led Online course all you need to do is contact your SDL Account Manager. If you’re not sure who this is then please contact us.
How soon can you arrange a Dedicated Trainer-Led Online Training session?
Just let us know the dates that work best for you and we will do our utmost to schedule a trainer for those days.
How much does Dedicated Trainer-Led Online Training session cost?
Everyone’s situation is different, so contact us for a quotation.
We always agree costs with you prior to the course, so there will be no nasty surprises when you get your invoice! All costs exclude VAT.
Can we tailor a Dedicated Trainer-Led Online Training session to our needs?